-- Table structure for table `glpi_plugin_formcreator_items_targettickets`
--

CREATE TABLE `glpi_plugin_formcreator_items_targettickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_formcreator_targettickets_id` int(10) unsigned NOT NULL DEFAULT '0',
  `link` int(11) NOT NULL DEFAULT '0',
  `itemtype` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `items_id` int(10) unsigned NOT NULL DEFAULT '0',
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_targettickets_id` (`plugin_formcreator_targettickets_id`),
  KEY `item` (`itemtype`,`items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_items_targettickets`
--


--
-- Table structure for table `glpi_plugin_formcreator_questiondependencies`
--

CREATE TABLE `glpi_plugin_formcreator_questiondependencies` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_formcreator_questions_id` int(10) unsigned NOT NULL DEFAULT '0',
  `plugin_formcreator_questions_id_2` int(10) unsigned NOT NULL DEFAULT '0',
  `fieldname` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_questions_id` (`plugin_formcreator_questions_id`),
  KEY `plugin_formcreator_questions_id_2` (`plugin_formcreator_questions_id_2`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_questiondependencies`
--


--
-- Table structure for table `glpi_plugin_formcreator_questionranges`
--

CREATE TABLE `glpi_plugin_formcreator_questionranges` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_formcreator_questions_id` int(10) unsigned NOT NULL DEFAULT '0',
  `range_min` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `range_max` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `fieldname` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_questions_id` (`plugin_formcreator_questions_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_questionranges`
--


--
-- Table structure for table `glpi_plugin_formcreator_questionregexes`
--

CREATE TABLE `glpi_plugin_formcreator_questionregexes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_formcreator_questions_id` int(10) unsigned NOT NULL DEFAULT '0',
  `regex` mediumtext COLLATE utf8mb4_unicode_ci,
  `fieldname` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_questions_id` (`plugin_formcreator_questions_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_questionregexes`
--


--
-- Table structure for table `glpi_plugin_formcreator_questions`
--

CREATE TABLE `glpi_plugin_formcreator_questions` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `plugin_formcreator_sections_id` int(10) unsigned NOT NULL DEFAULT '0',
  `fieldtype` varchar(30) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'text',
  `required` tinyint(1) NOT NULL DEFAULT '0',
  `show_empty` tinyint(1) NOT NULL DEFAULT '0',
  `default_values` mediumtext COLLATE utf8mb4_unicode_ci,
  `itemtype` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '' COMMENT 'itemtype used for glpi objects and dropdown question types',
  `values` mediumtext COLLATE utf8mb4_unicode_ci,
  `description` mediumtext COLLATE utf8mb4_unicode_ci,
  `row` int(11) NOT NULL DEFAULT '0',
  `col` int(11) NOT NULL DEFAULT '0',
  `width` int(11) NOT NULL DEFAULT '0',
  `show_rule` int(11) NOT NULL DEFAULT '1',
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_sections_id` (`plugin_formcreator_sections_id`),
  FULLTEXT KEY `Search` (`name`,`description`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_questions`
--


--
-- Table structure for table `glpi_plugin_formcreator_sections`
--

CREATE TABLE `glpi_plugin_formcreator_sections` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `plugin_formcreator_forms_id` int(10) unsigned NOT NULL DEFAULT '0',
  `order` int(11) NOT NULL DEFAULT '0',
  `show_rule` int(11) NOT NULL DEFAULT '1',
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_formcreator_forms_id` (`plugin_formcreator_forms_id`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_sections`
--

INSERT INTO `glpi_plugin_formcreator_sections` VALUES (1,'Seção',1,1,1,'95755b8f-91f5039d-65158e4da291f4.14391918');

--
-- Table structure for table `glpi_plugin_formcreator_targetchanges`
--

CREATE TABLE `glpi_plugin_formcreator_targetchanges` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `plugin_formcreator_forms_id` int(10) unsigned NOT NULL DEFAULT '0',
  `target_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `changetemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `content` longtext COLLATE utf8mb4_unicode_ci,
  `impactcontent` longtext COLLATE utf8mb4_unicode_ci,
  `controlistcontent` longtext COLLATE utf8mb4_unicode_ci,
  `rolloutplancontent` longtext COLLATE utf8mb4_unicode_ci,
  `backoutplancontent` longtext COLLATE utf8mb4_unicode_ci,
  `checklistcontent` longtext COLLATE utf8mb4_unicode_ci,
  `due_date_rule` int(11) NOT NULL DEFAULT '1',
  `due_date_question` int(10) unsigned NOT NULL DEFAULT '0',
  `due_date_value` tinyint(4) DEFAULT NULL,
  `due_date_period` int(11) NOT NULL DEFAULT '0',
  `urgency_rule` int(11) NOT NULL DEFAULT '1',
  `urgency_question` int(10) unsigned NOT NULL DEFAULT '0',
  `validation_followup` tinyint(1) NOT NULL DEFAULT '1',
  `destination_entity` int(11) NOT NULL DEFAULT '1',
  `destination_entity_value` int(10) unsigned NOT NULL DEFAULT '0',
  `tag_type` int(11) NOT NULL DEFAULT '1',
  `tag_questions` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `tag_specifics` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `category_rule` int(11) NOT NULL DEFAULT '1',
  `category_question` int(10) unsigned NOT NULL DEFAULT '0',
  `commonitil_validation_rule` int(11) NOT NULL DEFAULT '1',
  `commonitil_validation_question` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `show_rule` int(11) NOT NULL DEFAULT '1',
  `sla_rule` int(11) NOT NULL DEFAULT '1',
  `sla_question_tto` int(10) unsigned NOT NULL DEFAULT '0',
  `sla_question_ttr` int(10) unsigned NOT NULL DEFAULT '0',
  `ola_rule` int(11) NOT NULL DEFAULT '1',
  `ola_question_tto` int(10) unsigned NOT NULL DEFAULT '0',
  `ola_question_ttr` int(10) unsigned NOT NULL DEFAULT '0',
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_targetchanges`
--


--
-- Table structure for table `glpi_plugin_formcreator_targetproblems`
--

CREATE TABLE `glpi_plugin_formcreator_targetproblems` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `plugin_formcreator_forms_id` int(10) unsigned NOT NULL DEFAULT '0',
  `target_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `content` longtext COLLATE utf8mb4_unicode_ci,
  `impactcontent` longtext COLLATE utf8mb4_unicode_ci,
  `causecontent` longtext COLLATE utf8mb4_unicode_ci,
  `symptomcontent` longtext COLLATE utf8mb4_unicode_ci,
  `urgency_rule` int(11) NOT NULL DEFAULT '1',
  `urgency_question` int(10) unsigned NOT NULL DEFAULT '0',
  `destination_entity` int(11) NOT NULL DEFAULT '1',
  `destination_entity_value` int(10) unsigned NOT NULL DEFAULT '0',
  `tag_type` int(11) NOT NULL DEFAULT '1',
  `tag_questions` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `tag_specifics` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `category_rule` int(11) NOT NULL DEFAULT '1',
  `category_question` int(10) unsigned NOT NULL DEFAULT '0',
  `show_rule` int(11) NOT NULL DEFAULT '1',
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_targetproblems`
--


--
-- Table structure for table `glpi_plugin_formcreator_targets_actors`
--

CREATE TABLE `glpi_plugin_formcreator_targets_actors` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `items_id` int(10) unsigned NOT NULL DEFAULT '0',
  `actor_role` int(11) NOT NULL DEFAULT '1',
  `actor_type` int(11) NOT NULL DEFAULT '1',
  `actor_value` int(10) unsigned NOT NULL DEFAULT '0',
  `use_notification` tinyint(1) NOT NULL DEFAULT '1',
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `item` (`itemtype`,`items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_targets_actors`
--


--
-- Table structure for table `glpi_plugin_formcreator_targettickets`
--

CREATE TABLE `glpi_plugin_formcreator_targettickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `plugin_formcreator_forms_id` int(10) unsigned NOT NULL DEFAULT '0',
  `target_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `source_rule` int(11) NOT NULL DEFAULT '0',
  `source_question` int(11) NOT NULL DEFAULT '0',
  `type_rule` int(11) NOT NULL DEFAULT '0',
  `type_question` int(10) unsigned NOT NULL DEFAULT '0',
  `tickettemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `content` longtext COLLATE utf8mb4_unicode_ci,
  `due_date_rule` int(11) NOT NULL DEFAULT '1',
  `due_date_question` int(10) unsigned NOT NULL DEFAULT '0',
  `due_date_value` tinyint(4) DEFAULT NULL,
  `due_date_period` int(11) NOT NULL DEFAULT '0',
  `urgency_rule` int(11) NOT NULL DEFAULT '1',
  `urgency_question` int(10) unsigned NOT NULL DEFAULT '0',
  `validation_followup` tinyint(1) NOT NULL DEFAULT '1',
  `destination_entity` int(11) NOT NULL DEFAULT '1',
  `destination_entity_value` int(10) unsigned NOT NULL DEFAULT '0',
  `tag_type` int(11) NOT NULL DEFAULT '1',
  `tag_questions` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `tag_specifics` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `category_rule` int(11) NOT NULL DEFAULT '1',
  `category_question` int(10) unsigned NOT NULL DEFAULT '0',
  `associate_rule` int(11) NOT NULL DEFAULT '1',
  `associate_question` int(10) unsigned NOT NULL DEFAULT '0',
  `location_rule` int(11) NOT NULL DEFAULT '1',
  `location_question` int(10) unsigned NOT NULL DEFAULT '0',
  `commonitil_validation_rule` int(11) NOT NULL DEFAULT '1',
  `commonitil_validation_question` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `show_rule` int(11) NOT NULL DEFAULT '1',
  `sla_rule` int(11) NOT NULL DEFAULT '1',
  `sla_question_tto` int(10) unsigned NOT NULL DEFAULT '0',
  `sla_question_ttr` int(10) unsigned NOT NULL DEFAULT '0',
  `ola_rule` int(11) NOT NULL DEFAULT '1',
  `ola_question_tto` int(10) unsigned NOT NULL DEFAULT '0',
  `ola_question_ttr` int(10) unsigned NOT NULL DEFAULT '0',
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `tickettemplates_id` (`tickettemplates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_formcreator_targettickets`
--


--
-- Table structure for table `glpi_plugin_mailanalyzer_message_id`
--

CREATE TABLE `glpi_plugin_mailanalyzer_message_id` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `message_id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '0',
  `tickets_id` int(10) unsigned NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `message_id` (`message_id`),
  KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `glpi_plugin_mailanalyzer_message_id`
--


--
-- Table structure for table `glpi_plugin_metabase_profilerights`
--

CREATE TABLE `glpi_plugin_metabase_profilerights` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `profiles_id` int(10) unsigned NOT NULL,
  `dashboard_uuid` int(11) NOT NULL,
  `rights` int(11) NOT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `profiles_id_dashboard_uuid` (`profiles_id`,`dashboard_uuid`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_metabase_profilerights`
--


--
-- Table structure for table `glpi_plugin_moreticket_closetickets`
--

CREATE TABLE `glpi_plugin_moreticket_closetickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL,
  `date` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `requesters_id` int(10) unsigned NOT NULL DEFAULT '0',
  `documents_id` int(10) unsigned NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  KEY `tickets_id` (`tickets_id`),
  KEY `documents_id` (`documents_id`),
  KEY `requesters_id` (`requesters_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_moreticket_closetickets`
--


--
-- Table structure for table `glpi_plugin_moreticket_configs`
--

CREATE TABLE `glpi_plugin_moreticket_configs` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `use_waiting` tinyint(4) NOT NULL DEFAULT '0',
  `use_solution` tinyint(4) NOT NULL DEFAULT '0',
  `close_informations` tinyint(4) NOT NULL DEFAULT '0',
  `solution_status` text COLLATE utf8mb4_unicode_ci,
  `waitingtype_mandatory` tinyint(4) NOT NULL DEFAULT '0',
  `date_report_mandatory` tinyint(4) NOT NULL DEFAULT '0',
  `solutiontype_mandatory` tinyint(4) NOT NULL DEFAULT '0',
  `close_followup` tinyint(4) NOT NULL DEFAULT '0',
  `waitingreason_mandatory` tinyint(4) NOT NULL DEFAULT '0',
  `urgency_justification` tinyint(4) NOT NULL DEFAULT '0',
  `urgency_ids` text COLLATE utf8mb4_unicode_ci,
  `use_duration_solution` tinyint(4) NOT NULL DEFAULT '0',
  `is_mandatory_solution` tinyint(4) NOT NULL DEFAULT '0',
  `use_question` tinyint(4) NOT NULL DEFAULT '0',
  `add_save_button` tinyint(4) NOT NULL DEFAULT '0',
  `day_sending` int(1) NOT NULL DEFAULT '0',
  `day_closing` int(1) NOT NULL DEFAULT '0',
  `update_after_document` tinyint(4) NOT NULL DEFAULT '0',
  `update_after_approval` tinyint(4) NOT NULL DEFAULT '0',
  `followup_text` text COLLATE utf8mb4_unicode_ci,
  `closing_with_problem` int(1) NOT NULL DEFAULT '1',
  `add_followup_stop_waiting` int(1) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_moreticket_configs`
--

INSERT INTO `glpi_plugin_moreticket_configs` VALUES (1,1,1,1,'{&quot;5&quot;:1}',1,1,1,0,1,0,NULL,0,0,0,0,0,0,0,0,NULL,1,0);

--
-- Table structure for table `glpi_plugin_moreticket_notificationtickets`
--

CREATE TABLE `glpi_plugin_moreticket_notificationtickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL,
  `users_id_lastupdater` int(10) unsigned NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_moreticket_notificationtickets`
--


--
-- Table structure for table `glpi_plugin_moreticket_urgencytickets`
--

CREATE TABLE `glpi_plugin_moreticket_urgencytickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL,
  `justification` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_moreticket_urgencytickets`
--


--
-- Table structure for table `glpi_plugin_moreticket_waitingtickets`
--

CREATE TABLE `glpi_plugin_moreticket_waitingtickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL,
  `reason` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `date_suspension` timestamp NULL DEFAULT NULL,
  `date_report` timestamp NULL DEFAULT NULL,
  `date_end_suspension` timestamp NULL DEFAULT NULL,
  `plugin_moreticket_waitingtypes_id` int(10) unsigned DEFAULT NULL,
  `status` int(10) unsigned NOT NULL DEFAULT '2',
  PRIMARY KEY (`id`),
  KEY `date_suspension` (`date_suspension`),
  KEY `tickets_id` (`tickets_id`),
  KEY `plugin_moreticket_waitingtypes_id` (`plugin_moreticket_waitingtypes_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_moreticket_waitingtickets`
--


--
-- Table structure for table `glpi_plugin_moreticket_waitingtypes`
--

CREATE TABLE `glpi_plugin_moreticket_waitingtypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `plugin_moreticket_waitingtypes_id` int(10) unsigned NOT NULL DEFAULT '0',
  `completename` text COLLATE utf8mb4_unicode_ci,
  `level` int(10) unsigned NOT NULL DEFAULT '0',
  `ancestors_cache` longtext COLLATE utf8mb4_unicode_ci,
  `sons_cache` longtext COLLATE utf8mb4_unicode_ci,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `unicity` (`plugin_moreticket_waitingtypes_id`,`name`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_moreticket_waitingtypes`
--


--
-- Table structure for table `glpi_plugin_mreporting_configs`
--

CREATE TABLE `glpi_plugin_mreporting_configs` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `classname` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `is_active` tinyint(4) NOT NULL DEFAULT '0',
  `is_notified` tinyint(4) NOT NULL DEFAULT '1',
  `show_graph` tinyint(4) NOT NULL DEFAULT '0',
  `show_area` tinyint(4) NOT NULL DEFAULT '0',
  `spline` tinyint(4) NOT NULL DEFAULT '0',
  `show_label` varchar(10) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `flip_data` tinyint(4) NOT NULL DEFAULT '0',
  `unit` varchar(10) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `default_delay` varchar(10) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `condition` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `graphtype` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT 'SVG',
  PRIMARY KEY (`id`),
  KEY `is_active` (`is_active`)
) ENGINE=InnoDB AUTO_INCREMENT=54 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_mreporting_configs`
--

INSERT INTO `glpi_plugin_mreporting_configs` VALUES (1,'reportGlineBacklogs','PluginMreportingHelpdeskplus',1,1,1,0,1,NULL,0,NULL,'365',NULL,'SVG'),(2,'reportVstackbarLifetime','PluginMreportingHelpdeskplus',1,1,1,0,1,NULL,0,NULL,'365',NULL,'SVG'),(3,'reportVstackbarTicketsgroups','PluginMreportingHelpdeskplus',1,1,1,0,1,NULL,0,NULL,'365',NULL,'SVG'),(4,'reportVstackbarTicketstech','PluginMreportingHelpdeskplus',1,1,1,0,1,NULL,0,NULL,'365',NULL,'SVG'),(5,'reportHbarTopcategory','PluginMreportingHelpdeskplus',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(6,'reportHbarTopapplicant','PluginMreportingHelpdeskplus',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(7,'reportVstackbarGroupChange','PluginMreportingHelpdeskplus',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(8,'reportLineActiontimeVsSolvedelay','PluginMreportingHelpdeskplus',1,1,1,0,1,'hover',0,NULL,'365',NULL,'SVG'),(9,'reportGlineNbTicketBySla','PluginMreportingHelpdeskplus',1,1,1,0,1,'hover',0,NULL,'365',NULL,'SVG'),(10,'reportHgbarRespectedSlasByTopCategory','PluginMreportingHelpdeskplus',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(11,'reportHgbarRespectedSlasByTechnician','PluginMreportingHelpdeskplus',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(12,'reportVstackbarRespectedSlasByGroup','PluginMreportingHelpdeskplus',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(13,'reportVstackbarNbTicketBySla','PluginMreportingHelpdeskplus',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(14,'reportPieComputersByFabricant','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(15,'reportHbarComputersByFabricant','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(16,'reportPieComputersByType','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(17,'reportHbarComputersByType','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(18,'reportPieComputersByAge','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(19,'reportHbarComputersByAge','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(20,'reportPieComputersByOS','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(21,'reportHbarComputersByOS','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(22,'reportHbarWindows','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(23,'reportHbarLinux','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(24,'reportHbarLinuxDistro','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(25,'reportHbarMac','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(26,'reportHbarMacFamily','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(27,'reportPieFusionInventory','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(28,'reportHbarFusionInventory','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(29,'reportHbarMonitors','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(30,'reportHbarComputersByStatus','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(31,'reportHbarPrintersByStatus','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(32,'reportHbarComputersByEntity','PluginMreportingInventory',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(33,'reportHbarLogs','PluginMreportingOther',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(34,'reportPieTicketNumberByEntity','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(35,'reportHbarTicketNumberByEntity','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(36,'reportHgbarTicketNumberByCatAndEntity','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(37,'reportPieTicketOpenedAndClosed','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(38,'reportPieTicketOpenedbyStatus','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(39,'reportPieTopTenAuthor','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(40,'reportHgbarOpenTicketNumberByCategoryAndByType','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(41,'reportHgbarCloseTicketNumberByCategoryAndByType','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(42,'reportHgbarTicketNumberByService','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(43,'reportHgbarOpenedTicketNumberByCategory','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(44,'reportLineNbTicket','PluginMreportingHelpdesk',1,1,1,0,1,'hover',0,NULL,'365',NULL,'SVG'),(45,'reportAreaNbTicket','PluginMreportingHelpdesk',1,1,1,1,1,'hover',0,NULL,'365',NULL,'SVG'),(46,'reportVstackbarNbTicket','PluginMreportingHelpdesk',1,1,1,1,1,'hover',0,NULL,'365',NULL,'SVG'),(47,'reportGareaNbTicket','PluginMreportingHelpdesk',1,1,1,1,1,'hover',0,NULL,'365',NULL,'SVG'),(48,'reportGlineNbTicket','PluginMreportingHelpdesk',1,1,1,0,1,'hover',0,NULL,'365',NULL,'SVG'),(49,'reportSunburstTicketByCategories','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(50,'reportVstackbarTicketStatusByTechnician','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'365',NULL,'SVG'),(51,'reportHbarTicketNumberByLocation','PluginMreportingHelpdesk',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(52,'reportPieTag','PluginMreportingTag',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG'),(53,'reportPieTagOnTicket','PluginMreportingTag',1,1,1,0,0,'hover',0,NULL,'30',NULL,'SVG');

--
-- Table structure for table `glpi_plugin_mreporting_dashboards`
--

CREATE TABLE `glpi_plugin_mreporting_dashboards` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `users_id` int(10) unsigned NOT NULL,
  `reports_id` int(10) unsigned NOT NULL,
  `configuration` varchar(500) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_mreporting_dashboards`
--


--
-- Table structure for table `glpi_plugin_mreporting_notifications`
--

CREATE TABLE `glpi_plugin_mreporting_notifications` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `notepad` longtext COLLATE utf8mb4_unicode_ci,
  `date_envoie` date DEFAULT NULL,
  `notice` int(10) unsigned NOT NULL DEFAULT '0',
  `alert` int(10) unsigned NOT NULL DEFAULT '0',
  `comment` text COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `is_deleted` tinyint(4) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_mreporting_notifications`
--


--
-- Table structure for table `glpi_plugin_mreporting_preferences`
--

CREATE TABLE `glpi_plugin_mreporting_preferences` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `users_id` int(10) unsigned NOT NULL DEFAULT '0',
  `template` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `selectors` text COLLATE utf8mb4_unicode_ci,
  PRIMARY KEY (`id`),
  KEY `users_id` (`users_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_mreporting_preferences`
--


--
-- Table structure for table `glpi_plugin_mreporting_profiles`
--

CREATE TABLE `glpi_plugin_mreporting_profiles` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `profiles_id` int(10) unsigned NOT NULL DEFAULT '0',
  `reports` int(11) NOT NULL DEFAULT '0',
  `right` char(1) DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `profiles_id_reports` (`profiles_id`,`reports`)
) ENGINE=InnoDB DEFAULT CHARSET=latin1;

--
-- Dumping data for table `glpi_plugin_mreporting_profiles`
--


--
-- Table structure for table `glpi_plugin_news_alerts`
--

CREATE TABLE `glpi_plugin_news_alerts` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `date_mod` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `message` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `date_start` timestamp NULL DEFAULT NULL,
  `date_end` timestamp NULL DEFAULT NULL,
  `type` int(11) NOT NULL,
  `is_deleted` tinyint(4) NOT NULL DEFAULT '0',
  `is_displayed_onlogin` tinyint(4) NOT NULL,
  `is_displayed_oncentral` tinyint(4) NOT NULL,
  `display_dates` tinyint(4) NOT NULL DEFAULT '1',
  `background_color` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'white',
  `text_color` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'dark',
  `emphasis_color` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'dark',
  `size` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'medium',
  `icon` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `entities_id` int(10) unsigned NOT NULL,
  `is_recursive` tinyint(4) NOT NULL DEFAULT '1',
  `is_displayed_onhelpdesk` tinyint(4) NOT NULL DEFAULT '0',
  `date_creation` date DEFAULT NULL,
  `is_close_allowed` tinyint(4) NOT NULL DEFAULT '0',
  `is_active` tinyint(4) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  KEY `date_creation` (`date_creation`),
  KEY `is_active` (`is_active`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_news_alerts`
--


--
-- Table structure for table `glpi_plugin_news_alerts_targets`
--

CREATE TABLE `glpi_plugin_news_alerts_targets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_news_alerts_id` int(10) unsigned NOT NULL,
  `itemtype` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `items_id` int(10) unsigned NOT NULL,
  `all_items` tinyint(4) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `alert_itemtype_items_id` (`plugin_news_alerts_id`,`itemtype`,`items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_news_alerts_targets`
--


--
-- Table structure for table `glpi_plugin_news_alerts_users`
--

CREATE TABLE `glpi_plugin_news_alerts_users` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_news_alerts_id` int(10) unsigned NOT NULL,
  `users_id` int(10) unsigned NOT NULL,
  `state` tinyint(4) NOT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `state_for_user` (`plugin_news_alerts_id`,`users_id`,`state`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_news_alerts_users`
--


--
-- Table structure for table `glpi_plugin_oauthimap_applications`
--

CREATE TABLE `glpi_plugin_oauthimap_applications` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `is_active` tinyint(4) NOT NULL DEFAULT '0',
  `comment` text COLLATE utf8mb4_unicode_ci,
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `provider` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `client_id` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `client_secret` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `tenant_id` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_active` (`is_active`),
  KEY `date_creation` (`date_creation`),
  KEY `date_mod` (`date_mod`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_oauthimap_applications`
--


--
-- Table structure for table `glpi_plugin_oauthimap_authorizations`
--

CREATE TABLE `glpi_plugin_oauthimap_authorizations` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_oauthimap_applications_id` int(10) unsigned NOT NULL DEFAULT '0',
  `code` text COLLATE utf8mb4_unicode_ci,
  `token` text COLLATE utf8mb4_unicode_ci,
  `refresh_token` text COLLATE utf8mb4_unicode_ci,
  `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`plugin_oauthimap_applications_id`,`email`),
  KEY `plugin_oauthimap_applications_id` (`plugin_oauthimap_applications_id`),
  KEY `date_creation` (`date_creation`),
  KEY `date_mod` (`date_mod`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_oauthimap_authorizations`
--


--
-- Table structure for table `glpi_plugin_pdf_configs`
--

CREATE TABLE `glpi_plugin_pdf_configs` (
  `id` int(10) unsigned NOT NULL,
  `currency` varchar(15) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `add_text` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_pdf_configs`
--

INSERT INTO `glpi_plugin_pdf_configs` VALUES (1,'EUR',NULL,NULL);

--
-- Table structure for table `glpi_plugin_pdf_preferences`
--

CREATE TABLE `glpi_plugin_pdf_preferences` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `users_id` int(10) unsigned NOT NULL COMMENT 'RELATION to glpi_users (id)',
  `itemtype` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'see define.php *_TYPE constant',
  `tabref` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'ref of tab to display, or plugname_#, or option name',
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_pdf_preferences`
--


--
-- Table structure for table `glpi_plugin_tasklists_items_kanbans`
--

CREATE TABLE `glpi_plugin_tasklists_items_kanbans` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL,
  `items_id` int(10) unsigned DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL,
  `plugin_tasklists_taskstates_id` int(10) unsigned NOT NULL,
  `state` int(10) unsigned NOT NULL DEFAULT '0',
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`itemtype`,`items_id`,`users_id`,`plugin_tasklists_taskstates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_tasklists_items_kanbans`
--


--
-- Table structure for table `glpi_plugin_tasklists_preferences`
--

CREATE TABLE `glpi_plugin_tasklists_preferences` (
  `id` int(10) unsigned NOT NULL COMMENT 'RELATION to glpi_users(id)',
  `default_type` int(10) unsigned NOT NULL DEFAULT '0',
  `automatic_refresh` tinyint(4) NOT NULL DEFAULT '0',
  `automatic_refresh_delay` int(10) unsigned NOT NULL DEFAULT '10',
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_tasklists_preferences`
--


--
-- Table structure for table `glpi_plugin_tasklists_stateorders`
--

CREATE TABLE `glpi_plugin_tasklists_stateorders` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_tasklists_taskstates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `plugin_tasklists_tasktypes_id` int(10) unsigned NOT NULL DEFAULT '0',
  `ranking` int(10) unsigned DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugin_tasklists_tasktypes_id` (`plugin_tasklists_tasktypes_id`),
  KEY `plugin_tasklists_taskstates_id` (`plugin_tasklists_taskstates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_tasklists_stateorders`
--


--
-- Table structure for table `glpi_plugin_tasklists_tasks`
--

CREATE TABLE `glpi_plugin_tasklists_tasks` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `plugin_tasklists_tasktypes_id` int(10) unsigned NOT NULL DEFAULT '0' COMMENT 'RELATION to glpi_plugin_tasklists_tasktypes (id)',
  `plugin_tasklists_taskstates_id` int(10) unsigned NOT NULL DEFAULT '0' COMMENT 'RELATION to glpi_plugin_tasklists_taskstates (id)',
  `priority` int(10) unsigned NOT NULL DEFAULT '1',
  `visibility` int(10) unsigned NOT NULL DEFAULT '1',
  `actiontime` int(10) unsigned NOT NULL DEFAULT '0',
  `percent_done` int(10) unsigned NOT NULL DEFAULT '0',
  `state` int(10) unsigned NOT NULL DEFAULT '1',
  `due_date` timestamp NULL DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT '0' COMMENT 'RELATION to glpi_users (id)',
  `groups_id` int(10) unsigned NOT NULL DEFAULT '0' COMMENT 'RELATION to glpi_groups (id)',
  `client` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `content` text COLLATE utf8mb4_unicode_ci,
  `notepad` longtext COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `is_template` smallint(6) NOT NULL DEFAULT '0',
  `template_name` varchar(200) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
  `is_deleted` tinyint(4) NOT NULL DEFAULT '0',
  `is_archived` tinyint(4) NOT NULL DEFAULT '0',
  `users_id_requester` int(10) unsigned NOT NULL DEFAULT '0' COMMENT 'RELATION to glpi_users (id)',
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `plugin_tasklists_tasktypes_id` (`plugin_tasklists_tasktypes_id`),
  KEY `is_template` (`is_template`),
  KEY `users_id` (`users_id`),
  KEY `groups_id` (`groups_id`),
  KEY `date_mod` (`date_mod`),
  KEY `is_deleted` (`is_deleted`),
  KEY `is_archived` (`is_archived`),
  KEY `users_id_requester` (`users_id_requester`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_tasklists_tasks`
--


--
-- Table structure for table `glpi_plugin_tasklists_tasks_comments`
--

CREATE TABLE `glpi_plugin_tasklists_tasks_comments` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `plugin_tasklists_tasks_id` int(10) unsigned NOT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT '0',
  `language` varchar(5) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `parent_comment_id` int(10) unsigned DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_tasklists_tasks_comments`
--


--
-- Table structure for table `glpi_plugin_tasklists_taskstates`
--

CREATE TABLE `glpi_plugin_tasklists_taskstates` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `is_finished` tinyint(4) NOT NULL DEFAULT '0',
  `tasktypes` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `color` varchar(200) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#CCC',
  `comment` text COLLATE utf8mb4_unicode_ci,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_tasklists_taskstates`
--


--
-- Table structure for table `glpi_plugin_tasklists_tasktypes`
--

CREATE TABLE `glpi_plugin_tasklists_tasktypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `comment` text COLLATE utf8mb4_unicode_ci,
  `plugin_tasklists_tasktypes_id` int(10) unsigned NOT NULL DEFAULT '0',
  `completename` text COLLATE utf8mb4_unicode_ci,
  `level` int(10) unsigned NOT NULL DEFAULT '0',
  `ancestors_cache` longtext COLLATE utf8mb4_unicode_ci,
  `sons_cache` longtext COLLATE utf8mb4_unicode_ci,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `unicity` (`plugin_tasklists_tasktypes_id`,`name`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_tasklists_tasktypes`
--


--
-- Table structure for table `glpi_plugin_tasklists_tickets`
--

CREATE TABLE `glpi_plugin_tasklists_tickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int(10) unsigned NOT NULL DEFAULT '0',
  `plugin_tasklists_tasks_id` int(10) unsigned NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  KEY `plugin_tasklists_tasks_id` (`plugin_tasklists_tasks_id`),
  KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_tasklists_tickets`
--


--
-- Table structure for table `glpi_plugin_tasklists_typevisibilities`
--

CREATE TABLE `glpi_plugin_tasklists_typevisibilities` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `groups_id` int(10) unsigned NOT NULL DEFAULT '0',
  `plugin_tasklists_tasktypes_id` int(10) unsigned NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  KEY `plugin_tasklists_tasktypes_id` (`plugin_tasklists_tasktypes_id`),
  KEY `groups_id` (`groups_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_tasklists_typevisibilities`
--


--
-- Table structure for table `glpi_plugin_timelineticket_assigngroups`
--

CREATE TABLE `glpi_plugin_timelineticket_assigngroups` (
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  `tickets_id` int(10) unsigned NOT NULL DEFAULT '0',
  `date` timestamp NULL DEFAULT NULL,
  `groups_id` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `begin` int(10) unsigned DEFAULT NULL,
  `delay` int(10) unsigned DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_timelineticket_assigngroups`
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INSERT INTO `glpi_plugin_timelineticket_assigngroups` VALUES (1,2023100901,'2023-10-09 13:51:55','7',0,18942905),(2,2023100908,'2023-10-09 14:26:11','7',786371,2687626),(3,2024041601,'2024-04-30 13:57:46','3',1215711,873048);

--
-- Table structure for table `glpi_plugin_timelineticket_assignusers`
--

CREATE TABLE `glpi_plugin_timelineticket_assignusers` (
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  `date` timestamp NULL DEFAULT NULL,
  `users_id` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `begin` int(10) unsigned DEFAULT NULL,
  `delay` int(10) unsigned DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB AUTO_INCREMENT=100 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_timelineticket_assignusers`
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--
-- Table structure for table `glpi_plugin_timelineticket_configs`
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CREATE TABLE `glpi_plugin_timelineticket_configs` (
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  `add_waiting` int(10) unsigned NOT NULL DEFAULT '1',
  PRIMARY KEY (`id`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

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-- Dumping data for table `glpi_plugin_timelineticket_configs`
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INSERT INTO `glpi_plugin_timelineticket_configs` VALUES (1,1);

--
-- Table structure for table `glpi_plugin_timelineticket_grouplevels`
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CREATE TABLE `glpi_plugin_timelineticket_grouplevels` (
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  `groups` longtext COLLATE utf8mb4_unicode_ci,
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  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugin_timelineticket_grouplevels`
--


--
-- Table structure for table `glpi_plugin_timelineticket_states`
--

CREATE TABLE `glpi_plugin_timelineticket_states` (
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  `old_status` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
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  KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB AUTO_INCREMENT=1002 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

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-- Dumping data for table `glpi_plugin_timelineticket_states`
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--
-- Table structure for table `glpi_plugins`
--

CREATE TABLE `glpi_plugins` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `directory` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `version` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `state` int(11) NOT NULL DEFAULT '0' COMMENT 'see define.php PLUGIN_* constant',
  `author` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `homepage` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `license` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`directory`),
  KEY `name` (`name`),
  KEY `state` (`state`)
) ENGINE=InnoDB AUTO_INCREMENT=24 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugins`
--

INSERT INTO `glpi_plugins` VALUES (1,'oauthimap','Oauth IMAP','1.4.3',4,'<a href=\"http://www.teclib.com\">Teclib\'</a>','http://www.teclib.com','GPL v2+'),(2,'pdf','Imprimir em PDF','3.0.0',1,'Remi Collet, Nelly Mahu-Lasson','https://github.com/yllen/pdf','GPLv3+'),(3,'actualtime','ActualTime','2.1.0',4,'<a href=\"https://tic.gal\">TICgal</a>','https://tic.gal/en/project/actualtime-plugin-glpi/','AGPLv3+'),(4,'dashboard','Painel','1.0.3',4,'<a href=\"mailto:contato@servicetic.com.br\">Stevenes Donato/99NET/Service TIC</b></a>','https://github.com/serviceticst/glpi-plugin-dashboard/releases','GPLv2+'),(5,'news','Alertas','1.12.0',1,'<a href=\'mailto:contact@teclib.com\'>TECLIB\'</a>','https://github.com/pluginsGLPI/news','GPLv2+'),(6,'genericobject','Gerenciamento de objetos','2.14.3',2,'<a href=\"mailto:contact@teclib.com\">Teclib\'</a> & siprossii','https://github.com/pluginsGLPI/genericobject','GPLv2+'),(7,'metabase','Metabase','1.3.3',4,'<a href=\"http://www.teclib.com\">Teclib\'</a>','https://github.com/pluginsGLPI/metabase','GPLv2+'),(8,'costs','Costs','3.0.1',2,'<a href=\"https://tic.gal\">TICgal</a>','https://tic.gal/en/project/costs-control-plugin-glpi/','GPLv3+'),(9,'formcreator','Form Creator','2.13.6',1,'<a href=\"http://www.teclib.com\">Teclib\'</a>','https://github.com/pluginsGLPI/formcreator','<a href=\"/glpi/plugins/formcreator/LICENSE.md\" target=\"_blank\">GPLv2</a>'),(10,'fields','Campos adicionais','1.21.4',1,'Teclib\', Olivier Moron','https://github.com/pluginsGLPI/fields','GPLv2+'),(11,'tag','Gerenciamento de Etiquetas','2.11.2',2,'<a href=\"http://www.teclib.com\">Teclib\'</a> - Infotel conseil','https://github.com/pluginsGLPI/tag','<a href=\"/glpi/plugins/tag/LICENSE\" target=\"_blank\">GPLv2+</a>'),(12,'satisfaction','Mais satisfação','1.6.1',2,'<a href=\'www.teclib.com\'>TECLIB\'</a>, <a href=\'http://blogglpi.infotel.com/\'>Infotel</a>','https://github.com/pluginsGLPI/satisfaction','GPLv2+'),(13,'datainjection','Importação de dados','2.13.1',1,'Walid Nouh, Remi Collet, Nelly Mahu-Lasson, Xavier Caillaud','https://github.com/pluginsGLPI/datainjection','GPLv2+'),(14,'mailanalyzer','Mail Analyzer','3.0.0',1,'Olivier Moron','https://github.com/tomolimo/mailanalyzer','GPLv2+'),(15,'tasklists','Tasks list','2.0.3',4,'<a href=\'http://blogglpi.infotel.com\'>Infotel</a>','https://github.com/InfotelGLPI/tasklists','GPLv2+'),(16,'moreticket','Mais Chamados','1.7.3',4,'<a href=\'http://blogglpi.infotel.com\'>Infotel</a>','https://github.com/InfotelGLPI/moreticket','GPLv2+'),(17,'customlogin','Custom Login','1.0.5',4,'<a href=\"https://www.servicetic.com.br\" target=\"_blank\">Service TIC</a>','https://github.com/serviceticst/glpi-plugin-custom_login/releases','GLPv3'),(18,'behaviors','Comportamentos','2.7.2',1,'Remi Collet, Nelly Mahu-Lasson','https://forge.glpi-project.org/projects/behaviors','AGPLv3+'),(19,'timelineticket','Linha do tempo dos chamados','10.0+1.1',1,'Nelly Mahu-Lasson && David Durieux && Xavier Caillaud','https://github.com/pluginsGLPI/timelineticket','AGPLv3+'),(20,'mreporting','Mais Relatórios','1.8.3',2,'<a href=\'http://www.teclib.com\'>Teclib\'</a> & <a href=\'http://www.infotel.com\'>Infotel</a>','https://github.com/pluginsGLPI/mreporting','GPLv2+'),(21,'ticketfilter','Ticketfilter','1.2.0',2,'Chris Gralike','https://github.com/DonutsNL/ticketfilter','GPLv2+'),(22,'gantt','gantt','1.0.4',1,'<a href=\"http://www.teclib.com\">Teclib\'</a>','','GPL-2.0-or-later'),(23,'reports','Relatórios','1.16.0',1,'Nelly Mahu-Lasson, Remi Collet','https://github.com/yllen/reports','GPLv3+');

--
-- Table structure for table `glpi_plugs`
--

CREATE TABLE `glpi_plugs` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_plugs`
--


--
-- Table structure for table `glpi_printerlogs`
--

CREATE TABLE `glpi_printerlogs` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `printers_id` int(10) unsigned NOT NULL,
  `total_pages` int(11) NOT NULL DEFAULT '0',
  `bw_pages` int(11) NOT NULL DEFAULT '0',
  `color_pages` int(11) NOT NULL DEFAULT '0',
  `rv_pages` int(11) NOT NULL DEFAULT '0',
  `prints` int(11) NOT NULL DEFAULT '0',
  `bw_prints` int(11) NOT NULL DEFAULT '0',
  `color_prints` int(11) NOT NULL DEFAULT '0',
  `copies` int(11) NOT NULL DEFAULT '0',
  `bw_copies` int(11) NOT NULL DEFAULT '0',
  `color_copies` int(11) NOT NULL DEFAULT '0',
  `scanned` int(11) NOT NULL DEFAULT '0',
  `date` date DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `faxed` int(11) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`printers_id`,`date`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printerlogs`
--


--
-- Table structure for table `glpi_printermodels`
--

CREATE TABLE `glpi_printermodels` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `product_number` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `picture_front` text COLLATE utf8mb4_unicode_ci,
  `picture_rear` text COLLATE utf8mb4_unicode_ci,
  `pictures` text COLLATE utf8mb4_unicode_ci,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printermodels`
--


--
-- Table structure for table `glpi_printers`
--

CREATE TABLE `glpi_printers` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int(10) unsigned NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `contact` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `contact_num` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `users_id_tech` int(10) unsigned NOT NULL DEFAULT '0',
  `groups_id_tech` int(10) unsigned NOT NULL DEFAULT '0',
  `serial` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `have_serial` tinyint(4) NOT NULL DEFAULT '0',
  `have_parallel` tinyint(4) NOT NULL DEFAULT '0',
  `have_usb` tinyint(4) NOT NULL DEFAULT '0',
  `have_wifi` tinyint(4) NOT NULL DEFAULT '0',
  `have_ethernet` tinyint(4) NOT NULL DEFAULT '0',
  `comment` text COLLATE utf8mb4_unicode_ci,
  `memory_size` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `locations_id` int(10) unsigned NOT NULL DEFAULT '0',
  `networks_id` int(10) unsigned NOT NULL DEFAULT '0',
  `printertypes_id` int(10) unsigned NOT NULL DEFAULT '0',
  `printermodels_id` int(10) unsigned NOT NULL DEFAULT '0',
  `manufacturers_id` int(10) unsigned NOT NULL DEFAULT '0',
  `is_global` tinyint(4) NOT NULL DEFAULT '0',
  `is_deleted` tinyint(4) NOT NULL DEFAULT '0',
  `is_template` tinyint(4) NOT NULL DEFAULT '0',
  `template_name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `init_pages_counter` int(11) NOT NULL DEFAULT '0',
  `last_pages_counter` int(11) NOT NULL DEFAULT '0',
  `users_id` int(10) unsigned NOT NULL DEFAULT '0',
  `groups_id` int(10) unsigned NOT NULL DEFAULT '0',
  `states_id` int(10) unsigned NOT NULL DEFAULT '0',
  `ticket_tco` decimal(20,4) DEFAULT '0.0000',
  `is_dynamic` tinyint(4) NOT NULL DEFAULT '0',
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `sysdescr` text COLLATE utf8mb4_unicode_ci,
  `last_inventory_update` timestamp NULL DEFAULT NULL,
  `snmpcredentials_id` int(10) unsigned NOT NULL DEFAULT '0',
  `autoupdatesystems_id` int(10) unsigned NOT NULL DEFAULT '0',
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  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `is_global` (`is_global`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id` (`users_id`),
  KEY `locations_id` (`locations_id`),
  KEY `printermodels_id` (`printermodels_id`),
  KEY `networks_id` (`networks_id`),
  KEY `states_id` (`states_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `printertypes_id` (`printertypes_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_mod` (`date_mod`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `last_pages_counter` (`last_pages_counter`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `uuid` (`uuid`),
  KEY `date_creation` (`date_creation`),
  KEY `snmpcredentials_id` (`snmpcredentials_id`),
  KEY `autoupdatesystems_id` (`autoupdatesystems_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printers`
--


--
-- Table structure for table `glpi_printers_cartridgeinfos`
--

CREATE TABLE `glpi_printers_cartridgeinfos` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `printers_id` int(10) unsigned NOT NULL,
  `property` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `value` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `printers_id` (`printers_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printers_cartridgeinfos`
--


--
-- Table structure for table `glpi_printertypes`
--

CREATE TABLE `glpi_printertypes` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_printertypes`
--


--
-- Table structure for table `glpi_problemcosts`
--

CREATE TABLE `glpi_problemcosts` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problems_id` int(10) unsigned NOT NULL DEFAULT '0',
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `begin_date` date DEFAULT NULL,
  `end_date` date DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT '0',
  `cost_time` decimal(20,4) NOT NULL DEFAULT '0.0000',
  `cost_fixed` decimal(20,4) NOT NULL DEFAULT '0.0000',
  `cost_material` decimal(20,4) NOT NULL DEFAULT '0.0000',
  `budgets_id` int(10) unsigned NOT NULL DEFAULT '0',
  `entities_id` int(10) unsigned NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `problems_id` (`problems_id`),
  KEY `begin_date` (`begin_date`),
  KEY `end_date` (`end_date`),
  KEY `entities_id` (`entities_id`),
  KEY `budgets_id` (`budgets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemcosts`
--


--
-- Table structure for table `glpi_problems`
--

CREATE TABLE `glpi_problems` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
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  `status` int(11) NOT NULL DEFAULT '1',
  `content` longtext COLLATE utf8mb4_unicode_ci,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date` timestamp NULL DEFAULT NULL,
  `solvedate` timestamp NULL DEFAULT NULL,
  `closedate` timestamp NULL DEFAULT NULL,
  `time_to_resolve` timestamp NULL DEFAULT NULL,
  `users_id_recipient` int(10) unsigned NOT NULL DEFAULT '0',
  `users_id_lastupdater` int(10) unsigned NOT NULL DEFAULT '0',
  `urgency` int(11) NOT NULL DEFAULT '1',
  `impact` int(11) NOT NULL DEFAULT '1',
  `priority` int(11) NOT NULL DEFAULT '1',
  `itilcategories_id` int(10) unsigned NOT NULL DEFAULT '0',
  `impactcontent` longtext COLLATE utf8mb4_unicode_ci,
  `causecontent` longtext COLLATE utf8mb4_unicode_ci,
  `symptomcontent` longtext COLLATE utf8mb4_unicode_ci,
  `actiontime` int(11) NOT NULL DEFAULT '0',
  `begin_waiting_date` timestamp NULL DEFAULT NULL,
  `waiting_duration` int(11) NOT NULL DEFAULT '0',
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  PRIMARY KEY (`id`),
  KEY `name` (`name`),
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  KEY `date` (`date`),
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  KEY `status` (`status`),
  KEY `priority` (`priority`),
  KEY `date_mod` (`date_mod`),
  KEY `itilcategories_id` (`itilcategories_id`),
  KEY `users_id_recipient` (`users_id_recipient`),
  KEY `solvedate` (`solvedate`),
  KEY `urgency` (`urgency`),
  KEY `impact` (`impact`),
  KEY `time_to_resolve` (`time_to_resolve`),
  KEY `users_id_lastupdater` (`users_id_lastupdater`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problems`
--

INSERT INTO `glpi_problems` VALUES (1,'Publicar Hopex 360 ',0,0,0,6,'&#60;p&#62;Realizar publicação do Hopex 360 na Orizon&#60;/p&#62;','2023-09-25 21:28:58','2023-09-05 17:35:20','2023-09-25 21:28:58','2023-09-25 21:28:58',NULL,2,2,5,5,6,2,'','','',0,NULL,0,1742018,1742018,'2023-09-05 17:35:20');

--
-- Table structure for table `glpi_problems_suppliers`
--

CREATE TABLE `glpi_problems_suppliers` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problems_id` int(10) unsigned NOT NULL DEFAULT '0',
  `suppliers_id` int(10) unsigned NOT NULL DEFAULT '0',
  `type` int(11) NOT NULL DEFAULT '1',
  `use_notification` tinyint(4) NOT NULL DEFAULT '0',
  `alternative_email` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problems_id`,`type`,`suppliers_id`),
  KEY `group` (`suppliers_id`,`type`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problems_suppliers`
--


--
-- Table structure for table `glpi_problems_tickets`
--

CREATE TABLE `glpi_problems_tickets` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problems_id` int(10) unsigned NOT NULL DEFAULT '0',
  `tickets_id` int(10) unsigned NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problems_id`,`tickets_id`),
  KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problems_tickets`
--


--
-- Table structure for table `glpi_problems_users`
--

CREATE TABLE `glpi_problems_users` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problems_id` int(10) unsigned NOT NULL DEFAULT '0',
  `users_id` int(10) unsigned NOT NULL DEFAULT '0',
  `type` int(11) NOT NULL DEFAULT '1',
  `use_notification` tinyint(4) NOT NULL DEFAULT '0',
  `alternative_email` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problems_id`,`type`,`users_id`,`alternative_email`),
  KEY `user` (`users_id`,`type`)
) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problems_users`
--

INSERT INTO `glpi_problems_users` VALUES (1,1,21,2,1,'marcelo.takashi@evolvebr.com'),(2,1,10,2,1,'henrique.santos@evolvebr.com');

--
-- Table structure for table `glpi_problemtasks`
--

CREATE TABLE `glpi_problemtasks` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `problems_id` int(10) unsigned NOT NULL DEFAULT '0',
  `taskcategories_id` int(10) unsigned NOT NULL DEFAULT '0',
  `date` timestamp NULL DEFAULT NULL,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `users_id` int(10) unsigned NOT NULL DEFAULT '0',
  `users_id_editor` int(10) unsigned NOT NULL DEFAULT '0',
  `users_id_tech` int(10) unsigned NOT NULL DEFAULT '0',
  `groups_id_tech` int(10) unsigned NOT NULL DEFAULT '0',
  `content` longtext COLLATE utf8mb4_unicode_ci,
  `actiontime` int(11) NOT NULL DEFAULT '0',
  `state` int(11) NOT NULL DEFAULT '0',
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `tasktemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `timeline_position` tinyint(4) NOT NULL DEFAULT '0',
  `is_private` tinyint(4) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `uuid` (`uuid`),
  KEY `problems_id` (`problems_id`),
  KEY `users_id` (`users_id`),
  KEY `users_id_editor` (`users_id_editor`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `state` (`state`),
  KEY `taskcategories_id` (`taskcategories_id`),
  KEY `tasktemplates_id` (`tasktemplates_id`),
  KEY `is_private` (`is_private`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtasks`
--


--
-- Table structure for table `glpi_problemtemplatehiddenfields`
--

CREATE TABLE `glpi_problemtemplatehiddenfields` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `num` int(11) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problemtemplates_id`,`num`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtemplatehiddenfields`
--


--
-- Table structure for table `glpi_problemtemplatemandatoryfields`
--

CREATE TABLE `glpi_problemtemplatemandatoryfields` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `num` int(11) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problemtemplates_id`,`num`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtemplatemandatoryfields`
--

INSERT INTO `glpi_problemtemplatemandatoryfields` VALUES (1,1,21);

--
-- Table structure for table `glpi_problemtemplatepredefinedfields`
--

CREATE TABLE `glpi_problemtemplatepredefinedfields` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `num` int(11) NOT NULL DEFAULT '0',
  `value` text COLLATE utf8mb4_unicode_ci,
  PRIMARY KEY (`id`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtemplatepredefinedfields`
--


--
-- Table structure for table `glpi_problemtemplates`
--

CREATE TABLE `glpi_problemtemplates` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `entities_id` int(10) unsigned NOT NULL DEFAULT '0',
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `comment` text COLLATE utf8mb4_unicode_ci,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_problemtemplates`
--

INSERT INTO `glpi_problemtemplates` VALUES (1,'Default',0,1,NULL);

--
-- Table structure for table `glpi_profilerights`
--

CREATE TABLE `glpi_profilerights` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `profiles_id` int(10) unsigned NOT NULL DEFAULT '0',
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `rights` int(11) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`profiles_id`,`name`),
  KEY `name` (`name`)
) ENGINE=InnoDB AUTO_INCREMENT=1174 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_profilerights`
--

INSERT INTO `glpi_profilerights` VALUES 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--
-- Table structure for table `glpi_profiles`
--

CREATE TABLE `glpi_profiles` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `interface` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT 'helpdesk',
  `is_default` tinyint(4) NOT NULL DEFAULT '0',
  `helpdesk_hardware` int(11) NOT NULL DEFAULT '0',
  `helpdesk_item_type` text COLLATE utf8mb4_unicode_ci,
  `ticket_status` text COLLATE utf8mb4_unicode_ci COMMENT 'json encoded array of from/dest allowed status change',
  `date_mod` timestamp NULL DEFAULT NULL,
  `comment` text COLLATE utf8mb4_unicode_ci,
  `problem_status` text COLLATE utf8mb4_unicode_ci COMMENT 'json encoded array of from/dest allowed status change',
  `create_ticket_on_login` tinyint(4) NOT NULL DEFAULT '0',
  `tickettemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `changetemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `problemtemplates_id` int(10) unsigned NOT NULL DEFAULT '0',
  `change_status` text COLLATE utf8mb4_unicode_ci COMMENT 'json encoded array of from/dest allowed status change',
  `managed_domainrecordtypes` text COLLATE utf8mb4_unicode_ci,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `interface` (`interface`),
  KEY `is_default` (`is_default`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `tickettemplates_id` (`tickettemplates_id`),
  KEY `changetemplates_id` (`changetemplates_id`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=13 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_profiles`
--

INSERT INTO `glpi_profiles` VALUES (3,'Admin','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\",\"DCRoom\",\"Rack\",\"Enclosure\",\"Database\"]','[]','2023-10-04 12:55:08','','[]',0,1,1,1,NULL,'[-1]',NULL),(4,'Super Administrador','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\",\"DCRoom\",\"Rack\",\"Enclosure\",\"Database\"]','[]','2023-08-04 12:33:30','','[]',0,0,0,0,NULL,'[-1]',NULL),(8,'Usuário','helpdesk',0,0,'[]','{\"1\":{\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"2\":{\"1\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"3\":{\"1\":0,\"2\":0,\"4\":0,\"5\":0,\"6\":0},\"4\":{\"1\":0,\"2\":0,\"3\":0,\"5\":0,\"6\":0},\"5\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0},\"6\":{\"2\":0,\"3\":0,\"4\":0,\"5\":0}}','2023-07-18 19:34:33','Somente para abrir chamado.','{\"1\":{\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"7\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"2\":{\"1\":0,\"7\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"3\":{\"1\":0,\"7\":0,\"2\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"4\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"5\":0,\"8\":0,\"6\":0},\"5\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"8\":0,\"6\":0},\"8\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"6\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0}}',0,2,0,0,'{\"1\":{\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"9\":{\"1\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"10\":{\"1\":0,\"9\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"7\":{\"1\":0,\"9\":0,\"10\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"4\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"11\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"12\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"5\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"8\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"6\":0,\"14\":0,\"13\":0},\"6\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"14\":0,\"13\":0},\"14\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"13\":0},\"13\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0}}','[]',NULL),(12,'Usuário Project','central',0,0,NULL,'{\"1\":{\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"2\":{\"1\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"3\":{\"1\":0,\"2\":0,\"4\":0,\"5\":0,\"6\":0},\"4\":{\"1\":0,\"2\":0,\"3\":0,\"5\":0,\"6\":0},\"5\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"6\":0},\"6\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0}}','2024-01-23 14:22:35','','{\"1\":{\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"7\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"2\":{\"1\":0,\"7\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"3\":{\"1\":0,\"7\":0,\"2\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"4\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"5\":0,\"8\":0,\"6\":0},\"5\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"8\":0,\"6\":0},\"8\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"6\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0}}',0,0,0,0,'{\"1\":{\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"9\":{\"1\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"10\":{\"1\":0,\"9\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"7\":{\"1\":0,\"9\":0,\"10\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"4\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"11\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"12\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"5\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"8\":0,\"6\":0,\"14\":0,\"13\":0},\"8\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"6\":0,\"14\":0,\"13\":0},\"6\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"14\":0,\"13\":0},\"14\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"13\":0},\"13\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0,\"14\":0}}','[]','2024-01-12 17:51:50');

--
-- Table structure for table `glpi_profiles_reminders`
--

CREATE TABLE `glpi_profiles_reminders` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `reminders_id` int(10) unsigned NOT NULL DEFAULT '0',
  `profiles_id` int(10) unsigned NOT NULL DEFAULT '0',
  `entities_id` int(10) unsigned DEFAULT NULL,
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `no_entity_restriction` tinyint(4) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  KEY `reminders_id` (`reminders_id`),
  KEY `profiles_id` (`profiles_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_profiles_reminders`
--


--
-- Table structure for table `glpi_profiles_rssfeeds`
--

CREATE TABLE `glpi_profiles_rssfeeds` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `rssfeeds_id` int(10) unsigned NOT NULL DEFAULT '0',
  `profiles_id` int(10) unsigned NOT NULL DEFAULT '0',
  `entities_id` int(10) unsigned DEFAULT NULL,
  `is_recursive` tinyint(4) NOT NULL DEFAULT '0',
  `no_entity_restriction` tinyint(4) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  KEY `rssfeeds_id` (`rssfeeds_id`),
  KEY `profiles_id` (`profiles_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC;

--
-- Dumping data for table `glpi_profiles_rssfeeds`
--


--
-- Table structure for table `glpi_profiles_users`
--

CREATE TABLE `glpi_profiles_users` (
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CREATE TABLE `glpi_projectcosts` (
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--
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CREATE TABLE `glpi_projects` (
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INSERT INTO `glpi_projects` VALUES (1,'Projeto EA STONE','STONE',5,0,0,0,2,0,'2023-09-27 14:21:16','2024-01-18 17:20:17',21,3,NULL,NULL,NULL,NULL,2,1,0,'','',0,'2023-09-27 14:21:49',0,0,NULL),(2,'Projeto Petros','PETROS',5,0,0,0,2,1,'2023-10-04 14:12:48','2024-01-12 18:15:57',10,3,'2023-06-15 12:00:00','2023-11-01 12:00:00',NULL,'2023-11-01 12:00:00',67,1,0,'','',0,'2023-10-04 14:13:53',0,0,NULL),(3,'Projeto EA Honda ','HONDA',5,0,0,0,2,0,'2023-10-05 12:51:43','2024-01-12 18:15:53',21,0,NULL,NULL,NULL,NULL,100,1,0,'','',0,'2023-10-05 12:53:20',0,0,NULL),(4,'Projeto Arcos Dourados','ARCOS',3,0,0,0,2,2,'2023-10-18 17:04:02','2024-01-12 18:16:01',10,3,'2023-10-01 12:00:00',NULL,NULL,NULL,0,1,0,'','',0,'2023-10-18 17:05:28',0,0,NULL),(5,'Projeto POC CNU','CNU',3,0,0,0,2,0,'2023-10-19 12:17:58','2024-01-12 18:16:08',19,3,NULL,NULL,NULL,NULL,0,1,0,'','',0,'2023-10-19 12:18:23',0,0,NULL);

--
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INSERT INTO `glpi_projectstates` VALUES (1,'New',NULL,'#06ff00',0,NULL,NULL),(2,'Processing',NULL,'#ffb800',0,NULL,NULL),(3,'Closed',NULL,'#ff0000',1,NULL,NULL);

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--
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CREATE TABLE `glpi_projecttasks` (
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INSERT INTO `glpi_projecttasks` VALUES (2,'d0482648-6bf2-4101-a6fc-ca6651fa99c8','Organograma da HSF','&#60;p&#62;Levantamento do organograma da HSF&#60;/p&#62;','Marco enviou por e-mail imagens da estrutura HSF',0,0,3,0,'2023-10-05 13:06:52','2023-10-05 18:06:41','2023-09-21 12:00:00','2023-09-25 12:00:00',NULL,'2023-09-25 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(3,'a0bbd087-5019-4d5c-ac19-87f60500d054','Aplicações HSA','&#60;p&#62;Levantamento das Aplicações HSA&#60;/p&#62;','Estamos aguardando envio do Jefferson.',0,0,3,0,'2023-10-05 13:10:20','2023-11-30 16:39:35','2023-09-27 12:00:00',NULL,NULL,'2023-11-30 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(4,'6a9c5e7e-f807-4a9d-90bc-bb79c3105c53','Levantamento das Aplicações HSF','&#60;p&#62;Levantamento das Aplicações HSF - Por Marco&#60;/p&#62;','sera considera apenas aba ativos da planilha mapa sistemas. orientação da Isis',0,0,3,0,'2023-10-05 13:11:44','2023-11-30 16:40:28','2023-09-27 12:00:00',NULL,NULL,'2023-10-16 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(5,'b5288fcd-e37c-472f-b46b-f577a645eb46','Agenda Assessment - HSF','&#60;p&#62;Na HSF, utilizaremos o Plataforma de Vendas – Banco ,como o piloto para a construção do  Framework. &#60;br&#62;Uma das tarefas iniciais é   Assessment.&#60;br&#62;Participantes:  Marcelle, Rafael e Saimon, Marco, Juliana, Marcelo.&#60;/p&#62;','realizada a reunião',0,0,3,0,'2023-10-05 13:13:38','2023-10-05 18:08:52','2023-09-29 12:00:00','2023-10-29 12:00:00',NULL,'2023-09-29 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(6,'e9631573-d88a-42f6-af87-6d1c3dafa602','Reunião com Sales','&#60;p&#62;Reunião com Sales [Overview Sales Area] agendado para sexta, 29/09.&#60;/p&#62;','realizada',0,0,3,0,'2023-10-05 13:14:30','2023-10-05 18:09:31','2023-09-29 12:00:00','2023-09-29 12:00:00',NULL,'2023-09-29 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(7,'d4412b52-bd71-4f6a-80e0-a440ac4c89a8','organograma da HSA ','&#60;p&#62;Levantamento do organograma da HSA &#60;/p&#62;\r\n&#60;p&#62;Levantar estrutura organizacional - Por Jefferson&#60;/p&#62;','',0,0,3,0,'2023-10-05 13:15:36','2023-11-30 16:38:51','2023-09-21 12:00:00',NULL,NULL,'2023-11-30 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(8,'5d7fe577-1d52-4b38-a94b-5f875874c516','Plataforma de Vendas da HSF','&#60;p&#62;&#60;span class=\"ui-provider jl og jj buu buv buw bux buy buz bva bvb bvc bvd bve bvf bvg bvh bvi bvj bvk bvl bvm bvn bvo bvp bvq bvr bvs bvt bvu bvv bvw bvx bvy bvz\" dir=\"ltr\"&#62;Plataforma de Vendas da HSF&#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span class=\"ui-provider jl og jj buu buv buw bux buy buz bva bvb bvc bvd bve bvf bvg bvh bvi bvj bvk bvl bvm bvn bvo bvp bvq bvr bvs bvt bvu bvv bvw bvx bvy bvz\" dir=\"ltr\"&#62;Projeto: Arquitetura Corporativa (EA)- Piloto Plataforma de vendas - Banco - Assessment&#60;/span&#62;&#60;/p&#62;','',0,0,3,0,'2023-10-05 13:28:13','2023-11-09 17:04:50','2023-10-04 12:00:00','2023-10-04 12:00:00',NULL,NULL,0,0,3,0,26,100,0,0,0,0,NULL),(9,'15ec54f7-c132-4ec8-abf5-9bf4d5c94149','alinhamento próximos passos EA Honda','&#60;p&#62;alinhamento próximos passos EA Honda&#60;/p&#62;','',0,0,3,0,'2023-10-05 13:29:50','2023-10-05 18:06:16','2023-09-21 12:00:00','2023-09-21 12:00:00',NULL,NULL,0,0,3,0,26,100,0,0,0,0,NULL),(10,'d2302f76-2a90-412b-bbbc-26c55b3c460c','Reunião EA - Processo de Arquitetura de solução atual','&#60;p&#62;Reunião EA - Processo de Arquitetura de solução atual&#60;/p&#62;','',0,0,3,0,'2023-10-05 13:31:44','2023-10-05 18:08:03','2023-09-29 12:00:00','2023-09-29 12:00:00',NULL,'2023-09-29 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(11,'d648e1bd-817c-4d10-8dc3-797ad13dc7a9','Assessment - [HONDA] - Ari','&#60;p&#62;Assessment - [HONDA] com Ari&#60;/p&#62;','realizada',0,0,3,0,'2023-10-05 13:32:37','2023-10-05 18:11:59','2023-10-03 12:00:00','2023-10-03 12:00:00',NULL,NULL,0,0,3,0,26,100,0,0,0,0,NULL),(13,'060010f4-ec26-4715-af65-d83211eb2fc3','Assessment [HONDA] -Jefferson','&#60;p&#62;Assessment [HONDA] -Jefferson&#60;/p&#62;','realizada',0,0,3,0,'2023-10-05 13:36:02','2023-10-05 18:11:37','2023-10-03 12:00:00','2023-10-03 12:00:00',NULL,'2023-10-03 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(14,'5a682cc9-441c-4abc-9a58-cd3cd91b9a36','Assessment [HONDA] -Jefferson part 2','&#60;p&#62;Assessment [HONDA] -Jefferson part 2&#60;/p&#62;','',0,0,3,0,'2023-10-05 13:36:34','2023-11-23 16:59:35','2023-10-04 12:00:00','2023-10-05 12:00:00',NULL,NULL,0,0,3,0,26,100,0,0,0,0,NULL),(15,'c6521642-4ad5-46d1-a091-e467d3f2c38c','Assessment HONDA -Maycon','&#60;p&#62;Assessment HONDA - Maycon&#60;/p&#62;','',0,0,3,0,'2023-10-05 13:38:01','2023-11-23 16:59:34','2023-10-04 12:00:00','2023-10-04 12:00:00',NULL,NULL,0,0,3,0,26,100,0,0,0,0,NULL),(16,'d0488024-c3c8-4c70-8ed4-816e600e8221','Assessment HONDA -Maycon part 2','&#60;p&#62;Assessment HONDA -Maycon part 2&#60;/p&#62;','realizado',0,0,3,0,'2023-10-05 13:38:25','2023-10-05 18:12:37','2023-10-05 12:00:00',NULL,NULL,NULL,0,0,3,0,26,100,0,0,0,0,NULL),(17,'0c6f8c20-6278-4ff8-9c56-6e38d20a7263','Assessment [HONDA] - Andre Marsal','&#60;p&#62;Assessment [HONDA] - Marsal&#60;/p&#62;','Realizado o assessment com o Andre Marsal',0,0,3,0,'2023-10-05 13:40:21','2023-11-23 17:00:13','2023-10-05 12:00:00',NULL,'2023-10-11 12:00:00','2023-10-11 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(18,'6a8bbdf1-1b36-4f4c-906c-45c81c11e4f5','Assessment - Honda - Danilo','&#60;p&#62;Assessment - Honda - Danilo&#60;/p&#62;','',0,0,3,0,'2023-10-05 13:41:16','2023-11-23 17:00:11','2023-10-06 12:00:00',NULL,NULL,'2023-10-06 12:00:00',0,0,3,0,26,100,0,0,0,0,NULL),(19,'d156c7a9-7b8f-4982-b0f9-e4a704822d23','Assessment - 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INSERT INTO `glpi_queuednotifications` VALUES (4439,'Ticket',2024031504,4,0,1,0,'2024-06-05 21:14:19','2024-06-05 21:14:19','2024-06-10 16:46:23','[GLPI #2024031504] Novo acompanhamento Certificado','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024031504] Novo acompanhamento Certificado&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; 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&#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Angela Soares, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Certificado&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024031504\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024031504 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 5px; font-size: 5px;\" height=\"5px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_standard-image\" class=\"x_mktoModule x_m_standard-image\" style=\"border-spacing: 0; 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font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Angela Soares, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Certificado\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024031504 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024031504.1717622060.535067230@ip-172-31-2-176','','mailing'),(4440,'Ticket',2024031504,4,0,1,0,'2024-06-05 21:14:19','2024-06-05 21:14:19','2024-06-10 16:46:23','[GLPI #2024031504] Novo acompanhamento Certificado','suporte@evolvebr.com','Suporte eVOLVE','asoares@petros.com.br','Angela Soares','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024031504] Novo acompanhamento Certificado&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Angela Soares, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Certificado&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024031504&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024031504 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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font-family: Arial,sans-serif; border-collapse: collapse; background-color: #232d37; border-bottom-left-radius: 10px; border-bottom-right-radius: 10px;\" valign=\"top\" bgcolor=\"#232D37\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 20px; font-size: 20px;\" height=\"20px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_blankSpacea6849bce-b5d6-421a-9901-67787c142474\" class=\"x_mktoModule x_m_blankSpace\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Angela Soares, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Certificado\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024031504 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024031504.1717622060.1904838024@ip-172-31-2-176','','mailing'),(4441,'Ticket',2024031504,4,0,1,0,'2024-06-05 21:14:24','2024-06-05 21:14:24','2024-06-10 16:46:23','[GLPI #2024031504] Chamado solucionado Certificado','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024031504] Chamado solucionado Certificado&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Angela Soares, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Certificado&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024031504\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024031504 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Angela Soares, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Certificado\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024031504 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024031504.1717622064.585666932@ip-172-31-2-176','','mailing'),(4442,'Ticket',2024031504,4,0,1,0,'2024-06-05 21:14:24','2024-06-05 21:14:24','2024-06-10 16:46:23','[GLPI #2024031504] Chamado solucionado Certificado','suporte@evolvebr.com','Suporte eVOLVE','asoares@petros.com.br','Angela Soares','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024031504] Chamado solucionado Certificado&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Angela Soares, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Certificado&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024031504&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024031504 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 5px; font-size: 5px;\" height=\"5px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_standard-image\" class=\"x_mktoModule x_m_standard-image\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 20px; font-size: 20px;\" height=\"20px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_title5\" class=\"x_mktoModule x_m_title\" style=\"border-spacing: 0; border-collapse: collapse; font-family: Arial,sans-serif; text-align: center; color: #32ad84;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#ffffff\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_footer\" class=\"x_mktoModule x_m_footer\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #232d37; border-bottom-left-radius: 10px; border-bottom-right-radius: 10px;\" valign=\"top\" bgcolor=\"#232D37\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 20px; font-size: 20px;\" height=\"20px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_blankSpacea6849bce-b5d6-421a-9901-67787c142474\" class=\"x_mktoModule x_m_blankSpace\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Angela Soares, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Certificado\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024031504 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024031504.1717622064.1148978865@ip-172-31-2-176','','mailing'),(4443,'Ticket',2024060701,4,0,1,0,'2024-06-07 16:40:52','2024-06-07 16:40:52','2024-06-10 16:46:23','[GLPI #2024060701] Novo chamado Ajuste dos icones no Qualiware','suporte@evolvebr.com','Suporte eVOLVE','henrique.santos@evolvebr.com','Henrique Santos','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024060701] Novo chamado Ajuste dos icones no Qualiware&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Ajuste dos icones no Qualiware&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024060701&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024060701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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font-family: Arial,sans-serif; border-collapse: collapse; background-color: #232d37; border-bottom-left-radius: 10px; border-bottom-right-radius: 10px;\" valign=\"top\" bgcolor=\"#232D37\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 20px; font-size: 20px;\" height=\"20px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_blankSpacea6849bce-b5d6-421a-9901-67787c142474\" class=\"x_mktoModule x_m_blankSpace\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Ajuste dos icones no Qualiware\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024060701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024060701.1717778453.546273437@ip-172-31-2-176','','mailing'),(4444,'Ticket',2024060701,4,0,1,0,'2024-06-07 16:40:52','2024-06-07 16:40:52','2024-06-10 16:46:23','[GLPI #2024060701] Novo chamado Ajuste dos icones no Qualiware','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024060701] Novo chamado Ajuste dos icones no Qualiware&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Ajuste dos icones no Qualiware&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024060701\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024060701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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2024060701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024060701.1717778453.1798193711@ip-172-31-2-176','','mailing'),(4445,'Ticket',2024060701,4,0,1,0,'2024-06-07 16:40:52','2024-06-07 16:40:52','2024-06-10 16:46:23','[GLPI #2024060701] Novo chamado Ajuste dos icones no Qualiware','suporte@evolvebr.com','Suporte eVOLVE','otavio.zaparoli@viterra.com','Otavio Zaparoli','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024060701] Novo chamado Ajuste dos icones no Qualiware&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Ajuste dos icones no Qualiware&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024060701&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024060701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Ajuste dos icones no Qualiware\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024060701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024060701.1717778453.1889627235@ip-172-31-2-176','','mailing'),(4446,'Ticket',2024060701,4,0,1,0,'2024-06-07 16:43:22','2024-06-07 16:43:22','2024-06-10 16:46:23','[GLPI #2024060701] Novo acompanhamento Ajuste dos icones no Qualiware','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024060701] Novo acompanhamento Ajuste dos icones no Qualiware&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; 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Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Ajuste dos icones no Qualiware&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024060701\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024060701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Ajuste dos icones no Qualiware\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024060701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024060701.1717778602.1594172832@ip-172-31-2-176','','mailing'),(4447,'Ticket',2024060701,4,0,1,0,'2024-06-07 16:43:22','2024-06-07 16:43:22','2024-06-10 16:46:23','[GLPI #2024060701] Novo acompanhamento Ajuste dos icones no Qualiware','suporte@evolvebr.com','Suporte eVOLVE','otavio.zaparoli@viterra.com','Otavio Zaparoli','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024060701] Novo acompanhamento Ajuste dos icones no Qualiware&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; 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font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Ajuste dos icones no Qualiware&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024060701&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024060701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Ajuste dos icones no Qualiware\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024060701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024060701.1717778602.1621479768@ip-172-31-2-176','','mailing'),(4448,'Ticket',2024060701,4,0,1,0,'2024-06-07 16:43:28','2024-06-07 16:43:28','2024-06-10 16:46:23','[GLPI #2024060701] Chamado solucionado Ajuste dos icones no Qualiware','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024060701] Chamado solucionado Ajuste dos icones no Qualiware&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Ajuste dos icones no Qualiware&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024060701\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024060701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Ajuste dos icones no Qualiware\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024060701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024060701.1717778608.184897946@ip-172-31-2-176','','mailing'),(4449,'Ticket',2024060701,4,0,1,0,'2024-06-07 16:43:28','2024-06-07 16:43:28','2024-06-10 16:46:23','[GLPI #2024060701] Chamado solucionado Ajuste dos icones no Qualiware','suporte@evolvebr.com','Suporte eVOLVE','otavio.zaparoli@viterra.com','Otavio Zaparoli','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024060701] Chamado solucionado Ajuste dos icones no Qualiware&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; 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Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Ajuste dos icones no Qualiware&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024060701&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024060701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 5px; font-size: 5px;\" height=\"5px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_standard-image\" class=\"x_mktoModule x_m_standard-image\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Ajuste dos icones no Qualiware\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024060701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024060701.1717778608.690389631@ip-172-31-2-176','','mailing'),(4450,'Ticket',2024061101,4,0,1,0,'2024-06-11 12:23:34','2024-06-11 12:23:34',NULL,'[GLPI #2024061101] Novo chamado Treinamento','suporte@evolvebr.com','Suporte eVOLVE','henrique.santos@evolvebr.com','Henrique Santos','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061101] Novo chamado Treinamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; 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Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Treinamento&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061101&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061101 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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2024061101 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061101.1718108614.1872548121@ip-172-31-2-176','','mailing'),(4451,'Ticket',2024061101,4,0,1,0,'2024-06-11 12:23:34','2024-06-11 12:23:34',NULL,'[GLPI #2024061101] Novo chamado Treinamento','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061101] Novo chamado Treinamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Treinamento&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061101\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061101 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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font-family: Arial,sans-serif; border-collapse: collapse; background-color: #232d37; border-bottom-left-radius: 10px; border-bottom-right-radius: 10px;\" valign=\"top\" bgcolor=\"#232D37\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 20px; font-size: 20px;\" height=\"20px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_blankSpacea6849bce-b5d6-421a-9901-67787c142474\" class=\"x_mktoModule x_m_blankSpace\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Treinamento\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024061101 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061101.1718108614.592539630@ip-172-31-2-176','','mailing'),(4452,'Ticket',2024061101,4,0,1,0,'2024-06-11 12:23:34','2024-06-11 12:23:34',NULL,'[GLPI #2024061101] Novo chamado Treinamento','suporte@evolvebr.com','Suporte eVOLVE','otavio.zaparoli@viterra.com','Otavio Zaparoli','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061101] Novo chamado Treinamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Treinamento&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061101&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061101 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Treinamento\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024061101 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061101.1718108614.677721151@ip-172-31-2-176','','mailing'),(4453,'Ticket',2024060701,4,0,1,0,'2024-06-13 17:01:21','2024-06-13 17:01:21',NULL,'[GLPI #2024060701] Novo usuário em atribuídos Ajuste dos icones no Qualiware','suporte@evolvebr.com','Suporte eVOLVE','henrique.santos@evolvebr.com','Henrique Santos','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024060701] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos Ajuste dos icones no Qualiware&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Ajuste dos icones no Qualiware&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024060701&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024060701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Ajuste dos icones no Qualiware\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024060701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024060701.1718298081.2144890122@ip-172-31-2-176','','mailing'),(4454,'Ticket',2024061101,4,0,1,0,'2024-06-13 17:02:00','2024-06-13 17:02:00',NULL,'[GLPI #2024061101] Novo usuário em atribuídos Treinamento','suporte@evolvebr.com','Suporte eVOLVE','henrique.santos@evolvebr.com','Henrique Santos','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061101] Novo usu&#38;aacute;rio em atribu&#38;iacute;dos Treinamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Treinamento&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061101&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061101 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Treinamento\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024061101 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061101.1718298120.414942076@ip-172-31-2-176','','mailing'),(4455,'Ticket',2024042901,4,0,1,0,'2024-06-13 18:00:07','2024-06-13 18:00:07','2024-06-17 16:39:30','[GLPI #2024042901] Exclusão de um chamado Atividades Ambiente Viterra','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024042901] Exclus&#38;atilde;o de um chamado Atividades Ambiente Viterra&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá , &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Atividades Ambiente Viterra&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024042901\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024042901 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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font-family: Arial,sans-serif; border-collapse: collapse; background-color: #232d37; border-bottom-left-radius: 10px; border-bottom-right-radius: 10px;\" valign=\"top\" bgcolor=\"#232D37\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 20px; font-size: 20px;\" height=\"20px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_blankSpacea6849bce-b5d6-421a-9901-67787c142474\" class=\"x_mktoModule x_m_blankSpace\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá , \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Atividades Ambiente Viterra\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024042901 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024042901.1718301607.1594759027@ip-172-31-2-176','','mailing'),(4456,'Ticket',2024061101,4,0,1,0,'2024-06-17 17:49:44','2024-06-17 17:49:44','2024-06-21 12:10:19','[GLPI #2024061101] Novo acompanhamento Treinamento','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061101] Novo acompanhamento Treinamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Treinamento&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061101\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061101 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Treinamento\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024061101 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061101.1718646584.904078991@ip-172-31-2-176','','mailing'),(4457,'Ticket',2024061101,4,0,1,0,'2024-06-17 17:49:44','2024-06-17 17:49:44','2024-06-21 12:10:19','[GLPI #2024061101] Novo acompanhamento Treinamento','suporte@evolvebr.com','Suporte eVOLVE','otavio.zaparoli@viterra.com','Otavio Zaparoli','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061101] Novo acompanhamento Treinamento&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; 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Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Treinamento&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061101&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061101 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Treinamento\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024061101 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061101.1718646584.693911487@ip-172-31-2-176','','mailing'),(4458,'Ticket',2024061701,4,0,1,0,'2024-06-17 17:52:58','2024-06-17 17:52:58','2024-06-21 12:10:19','[GLPI #2024061701] Novo chamado Desenvolver o novo layout do portal qualiware Viterra Brasil: https://','suporte@evolvebr.com','Suporte eVOLVE','henrique.santos@evolvebr.com','Henrique Santos','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061701] Novo chamado Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061701&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Desenvolver o novo layout do portal qualiware Viterra Brasil: https://\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024061701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061701.1718646778.1747966708@ip-172-31-2-176','','mailing'),(4459,'Ticket',2024061701,4,0,1,0,'2024-06-17 17:52:58','2024-06-17 17:52:58','2024-06-21 12:10:19','[GLPI #2024061701] Novo chamado Desenvolver o novo layout do portal qualiware Viterra Brasil: https://','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061701] Novo chamado Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061701\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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font-family: Arial,sans-serif; border-collapse: collapse; line-height: 20px; font-size: 20px;\" height=\"20px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_title5\" class=\"x_mktoModule x_m_title\" style=\"border-spacing: 0; border-collapse: collapse; font-family: Arial,sans-serif; text-align: center; color: #32ad84;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#ffffff\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_footer\" class=\"x_mktoModule x_m_footer\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #232d37; border-bottom-left-radius: 10px; border-bottom-right-radius: 10px;\" valign=\"top\" bgcolor=\"#232D37\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 20px; font-size: 20px;\" height=\"20px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_blankSpacea6849bce-b5d6-421a-9901-67787c142474\" class=\"x_mktoModule x_m_blankSpace\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Desenvolver o novo layout do portal qualiware Viterra Brasil: https://\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024061701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061701.1718646778.2121313913@ip-172-31-2-176','','mailing'),(4460,'Ticket',2024061701,4,0,1,0,'2024-06-17 17:52:58','2024-06-17 17:52:58','2024-06-21 12:10:19','[GLPI #2024061701] Novo chamado Desenvolver o novo layout do portal qualiware Viterra Brasil: https://','suporte@evolvebr.com','Suporte eVOLVE','otavio.zaparoli@viterra.com','Otavio Zaparoli','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061701] Novo chamado Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ffffff;\" valign=\"top\" bgcolor=\"#FFFFFF\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; line-height: 25px; font-size: 25px;\" height=\"25px\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_text\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 14px; color: #333333; line-height: 170%; border-collapse: collapse;\"&#62;\r\n&#60;div id=\"x_text4\" class=\"x_mktoText\"&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061701&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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2024061701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061701.1718646778.690797835@ip-172-31-2-176','','mailing'),(4461,'Ticket',2024061701,4,0,1,0,'2024-06-19 18:55:39','2024-06-19 18:55:39','2024-06-21 12:10:19','[GLPI #2024061701] Novo acompanhamento Desenvolver o novo layout do portal qualiware Viterra Brasil: https://','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061701] Novo acompanhamento Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; 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font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; 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Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061701\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Desenvolver o novo layout do portal qualiware Viterra Brasil: https://\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024061701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061701.1718823339.1219428030@ip-172-31-2-176','','mailing'),(4462,'Ticket',2024061701,4,0,1,0,'2024-06-19 18:55:39','2024-06-19 18:55:39','2024-06-21 12:10:19','[GLPI #2024061701] Novo acompanhamento Desenvolver o novo layout do portal qualiware Viterra Brasil: https://','suporte@evolvebr.com','Suporte eVOLVE','otavio.zaparoli@viterra.com','Otavio Zaparoli','suporte@evolvebr.com','Suporte eVOLVE','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','&#60;!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'&#62;&#60;html&#62;\n                        &#60;head&#62;\n                         &#60;META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'&#62;\n                         &#60;title&#62;[GLPI #2024061701] Novo acompanhamento Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/title&#62;\n                         &#60;style type=\'text/css\'&#62;\n                           \n                         &#60;/style&#62;\n                        &#60;/head&#62;\n                        &#60;body&#62;\n&#60;table style=\"border-spacing: 0px; border-collapse: collapse; width: 100%;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_outer\" style=\"font-family: Arial, sans-serif; min-width: 600px; border-collapse: collapse; background-color: #ebeff2; width: 100%;\" valign=\"top\"&#62;\r\n&#60;table id=\"x_boxing\" class=\"x_m_boxing\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"640\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td id=\"x_template-wrapper\" class=\"x_mktoContainer x_boxedbackground\" style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse;\"&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;table id=\"x_hero\" class=\"x_mktoModule x_m_hero\" style=\"border-spacing: 0; border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_background\" valign=\"top\" bgcolor=\"#232D37\" width=\"640\" height=\"99px\" data-imagetype=\"External\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0; border-collapse: collapse; margin: 0 auto 0 auto;\" border=\"0\" width=\"580\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 5px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"word-break: break-word; font-family: Arial,sans-serif; font-size: 60px; line-height: 30px; color: #32ad84; text-align: left; border-collapse: collapse; padding-bottom: 30px; padding-top: 35px;\"&#62;\r\n&#60;div id=\"x_title\" class=\"x_mktoText\"&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"color: #ffffff;\"&#62;&#60;span style=\"font-size: 24px;\"&#62;eVOLVE Suporte&#60;/span&#62;&#60;/span&#62;&#60;br&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;span style=\"font-size: 18px;\"&#62; &#60;span style=\"color: #ffffff;\"&#62; Central de Atendimento ao Cliente &#60;/span&#62; &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_subtitle\" style=\"word-break: break-word; font-family: Arial,sans-serif; text-align: left; color: black; font-weight: bold; font-size: 17px; border-collapse: collapse; padding-top: 20px;\"&#62; &#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;table id=\"x_free-text\" class=\"x_mktoModule x_m_free-text\" style=\"border-spacing: 0; 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Olá Otavio Zaparoli, &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"&#60;strong&#62;Desenvolver o novo layout do portal qualiware Viterra Brasil: https://&#60;/strong&#62;\". &#60;/span&#62;&#60;/p&#62;\r\n&#60;p style=\"text-align: justify;\"&#62;&#60;span style=\"font-size: 16px;\"&#62; Este atendimento será gerenciado sob o seguinte protocolo: &#60;/span&#62;&#60;/p&#62;\r\n&#60;div style=\"text-align: center;\"&#62;&#60;strong&#62;&#60;a class=\"x_primary-font x_button\" style=\"display: inline-block; font-size: 14px; font-family: Arial,sans-serif; color: white; text-decoration: none; background-color: #f18900; border-bottom-left-radius: 4px; border-top-left-radius: 4px; border-bottom-right-radius: 4px; border-top-right-radius: 4px; padding: 12px 18px 12px 18px; border: 1px solid #FFFFFF;\" href=\"https://evolvebr.com/glpi/index.php?redirect=ticket_2024061701&#38;amp;noAUTO=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\"&#62; &#38;lt; 2024061701 &#38;gt;&#60;/a&#62;&#60;/strong&#62;&#60;/div&#62;\r\n&#60;div style=\"text-align: center;\"&#62; &#60;/div&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62;Sinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! &#60;/span&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;span style=\"font-size: 16px;\"&#62; Acessando o sistema você pode: &#60;/span&#62;&#60;/p&#62;\r\n&#60;ul&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Acompanhar em tempo real seus atendimentos. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Abrir novas requisições, reduzindo o tempo de atendimento. &#60;/span&#62;&#60;/li&#62;\r\n&#60;li&#62;&#60;span style=\"font-size: 14px;\"&#62; Ajudar a melhorar nosso atendimento por meio de avaliações. &#60;/span&#62;&#60;/li&#62;\r\n&#60;/ul&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; 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border-collapse: collapse;\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td style=\"word-break: break-word; font-family: Arial,sans-serif; border-collapse: collapse; background-color: #ebeff2;\" valign=\"top\" bgcolor=\"#EBEFF2\"&#62;\r\n&#60;table class=\"x_table600\" style=\"border-spacing: 0px; border-collapse: collapse; margin: 0px auto; height: 61px;\" border=\"0\" width=\"452\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\"&#62;\r\n&#60;tbody&#62;\r\n&#60;tr&#62;\r\n&#60;td class=\"x_primary-font x_title\" style=\"font-family: Arial, sans-serif; font-size: 60px; line-height: 90%; color: #32ad84; text-align: left; border-collapse: collapse; width: 450px;\"&#62;\r\n&#60;div id=\"x_copyright\" class=\"x_mktoText\"&#62;\r\n&#60;div class=\"x_p1\" style=\"text-align: center;\"&#62;&#60;span style=\"color: #828f9d; font-size: 12px;\"&#62; © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. &#60;/span&#62;&#60;/div&#62;\r\n&#60;/div&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;\r\n&#60;/td&#62;\r\n&#60;/tr&#62;\r\n&#60;/tbody&#62;\r\n&#60;/table&#62;&#60;br&#62;&#60;br&#62;-- \n&#60;br&#62;&#60;br&#62;Gerado automaticamente pelo GLPI&#60;br&#62;&#60;br&#62;\n\n&#60;/body&#62;&#60;/html&#62;',' \r\n\r\n 		 \r\n\r\neVOLVE Suporte\r\n\r\n Central de Atendimento ao Cliente \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n Olá Otavio Zaparoli, \r\n\r\n Informamos que foi aberto um novo registro no Sistema de Atendimento a usuários com o título de \"Desenvolver o novo layout do portal qualiware Viterra Brasil: https://\". \r\n\r\n Este atendimento será gerenciado sob o seguinte protocolo: \r\n\r\n &#60; 2024061701 &#62; \r\n \r\nSinta-se a vontade para acessar o Sistema para interagir ou buscar maiores detalhes sobre este atendimento a qualquer momento! \r\n\r\n Acessando o sistema você pode: \r\n\r\n 	* Acompanhar em tempo real seus atendimentos. \r\n 	* Abrir novas requisições, reduzindo o tempo de atendimento. \r\n 	* Ajudar a melhorar nosso atendimento por meio de avaliações. \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n 		 \r\n\r\n © 2023 eVOLVE Gestão Empresarial - Todos os direitos reservados. \n\n-- \n\nGerado automaticamente pelo GLPI\n\n','GLPI_wIOdKlfgOKgtYUat7aYxwVW0TIIMvh67YbHksius-Ticket-2024061701.1718823339.1585583790@ip-172-31-2-176','','mailing'),